Russos Lakeside Seafood and Steakhouse in Palmer

Nice staff. Good food. Clean place

The food was great along with the service .

Love this place. First time to go not in the middle of winter. Great sitting outside and watching the lake. Great food and service

I had half-a-dozen fresh oysters they were delicious... I also tried their spicy crab and shrimp soup it was delicious

Best Seafood in New London in my opinion

Went here because the high rating but the Customer service is terrible unless you are a local they make that obvious , the food is ok , not worth the trouble of trying to get someone to take your order and provide you with decent service.

nice people nice atmosphere great food

Expensive mediocre food, unaccommodating staff, not following CDC guidelines, unpleasant atmosphere unless you are a member of the very specific demographic they cater to (beer-bellied middle aged men that will tip high because a 19 year old waitress glanced at them). Great for townies who only want to drink and drive on a Tuesday, not so much for families looking to enjoy a meal.Edit: The owners reply below and to all other reviews shows the lack of professionalism at this place. My wife, son and I visited yesterday and will not be returning. Might ask the health inspectors to make a visit though. Will attach a pic of credit card statement... oh and the kids meal we got to-go, not because it was necessarily bad just comical that they served a tiny serving of pasta.. with fries (just odd)... and on top of a piece of paper as if the pasta was a fried food 🤣

We absolutely loved our visit here. Our waitress Carrie, was phenomenal!! The atmosphere is welcoming and comfortable. The food is wonderful. We will definitely be returning. I highly recommend!!!

Steak is good. Service is good. Beautiful view.

Awesome homemade ice cream would recommend to anyone the food is a little bit pricey but good seafood is worth it 🍦🍦🍦👍👍👍

Fresh seafood, guaranteed tranquil atmosphere with a lovely waitress, Cari. The lake view is peaceful. Perfect for pictures

Service was great !!!! 😃 only reason i gave 4 out of 5 stars, my husbands bakes seafood had WAY to much mayonnaise in it, was yucky.. But otherwise good food..

Service was great as was the food. They are local to us however we have not ever been before. My wife had seafood and I had steak. Everything was prepared perfectly. Our server was also amazing.

The staff are so friendly, and treat you like regulars. It's a casual place with beautiful lake views. The variety of food is amazing, it's tasty, and the prices are fabulous! I treated my parents and fiance to dinner for a late Mother's Day, and for 4 of us to have 2 apps, drinks, soup and steak or seafood cost only $100! I plan on going back whenever I can!

Steak tips and burnt end is what we ordered. My friend and I were very impressed. Jess, our waitress was on top of things and super personable.

After several months of not visiting we decided to give it a try again. We were regulars a few times a week for years and after repeated poor service we did not return. The food was always delicious and never ever disappointed. Our return visit was FANTASTIC! There have been some me nice updates and our waitress Marissa was fabulous. I hope that if any customers left because of service they return. Our food and overall experience was superior last night. We will be back in a few days!

I wanted to go somewhere different for dinner on my birthday. The food is not great especially for the price.

This was my first time eating at russo's and I really enjoyed it. The view of the lake is wonderful and the waitress was very friendly. The food did take a while despite my family and I being the only ones there. The food was good, nothing special except for the mac and cheese, I highly recommend. My main complaint is with the mashed potatoes which were very bland. Overall I had a good experience and I would go back again.

Great food and super nice people!Recommend.

I love Russo's. Waitstaff is always amazing, and I have never had anything on the menu I haven't liked. My cheesy Frito wrap the last time we were there could have used more cheese, and the kitchen staff was super slow (there was three other tables with two people and it took us over an hour to get our food), but the specials are always great. Many things are made in house, including the cheese roe for the Mac and cheese, and Steve and Carrie are usually a joy to talk to. It's always a great time and well worth our drive. Portions are more than proportional to the prices.

Good food and we had a great waitress!

It was a dark and stormy night, but inside it was warm and welcoming. Baked seafood dish was excellent.

Friday night, the place wasn't very busy and judging by the decor, I wasn't expecting it too much. Much to my surprise the food was very fresh and very well prepared. I dined with my wife and 6yr old, service was very attentive and we all left happy. We will definitely be back.

Slow service food decent

I'm impressed with their food here. They really renovated this place.

Good place and good food and great service

Food was great clam chowder has tons of clams. The view was also great. Will be back

My 1st time here, but the food was absolutely amazing! It took a bit too long for our meals, but it was worth the wait.

Stopped by for dinner with family. Everyone enjoyed their meal. It's right across from a lake which is very pretty. The waitress was very friendly and service was quick.

The food was good, the drinks were very good, the service (Carie) was second to none!!! Would recommend anyone in the area visit Russo’s.

Went last night just after 630 waited a half hour with not even recieving a menu and leftVery disappointed I heard some many good things about the restaurant

Service was great, we can't complain about our waitress,But, my steak was supposed to b medium and it came to me still mooing. We sent it back and it was still to rare on most of it, so I didn't bother sending it back YET AGAIN, because my gf was already through with her food. She had to eat why I waited the 15 minutes for my steak to come back wrong again, or her food would have been cold when she got to it. The rest of the food was all right.

Great food. Great service server mariah very helpful and excellent service

I love the food at Russo's. Never a disappointment.

Delicious food and Amanda does a great job hosting musical bingo on Tuesday nights!

Best sea food and waitress was phenomenal!

It was my first time there. Only had drinks, a good selection of drinks and the menu looked great. I will be going back to eat!

Went here the steak was awesome and a great wait staff food was cooked perfect

Very Local. The waitress knows most of the customers, and if she does not know you, tough luck! Waited 45 minutes for a cheeseburger served cold. Was totally ignored. Then the check came with a charge for a drink I did not have. Go anywhere else!

Food was great. Had the fish and chips, nice lite and flavored batter. Good cocktails too!!!

Friendly folks & great food. The steaks are hand cut by the chef. Awesome seafood too.

Truly disgusting place... made the unfortunate mistake of giving it a try yesterday. Mediocre food, no sanitizing whatsoever, unpleasant and incredibly slow service, and based on replies to the reviews here, terribly trashy management to match. There are a lot of great restaurants in the area that are much more deserving of your business and less likely to give you a virus. Not to mention better food.

I have not been here in a couple of years. It was always good. Today must have been difficult. I was quickly seated and I ordered a Reuben sandwich. 35 minutes later I was still waiting. It came. The dressing was served on the side, so I didn't understand why the top of the sandwich was grilled but the bottom was wet. I mentioned this to the waitress. I thought they might have adjusted the bill due to my wait and the not so great sandwich. They didn't, so I left the worst tip in many years. Disappointed.

Always driven by but haven't tried it yet. It looks like a great place to eat and I plan to try it soon. Has an awesome view of the lake

Romantic setting with lake across the street. Good service. Great food! A must try...

Do not order the Delmonico steak Not good at all Onion rings taste like they came out of a bag

They're famous for the famous hot dog

We had lunch here today it was AMAZING. Excellent food & Customer Service.! I reccomend this place to any and everyone. 💜